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Product Description
Strong Feat
- Double wall insulation keeps coffee hot for hours and preserves freshness
- Large 10-cup capacity
- Drip-free pour spout
- Carafe lid remains in place during brewing and serving to lock in heat and flavor
- White color
Reviews
Chris
I received the coffeemaker as a gift, and was relatively happy with the machine, though coffee could have brewed a bit hotter.However, within a year I noticed that the thermal glass lining in the carafe began flaking off. Like a fool, I just bought another one even though I probably could have gotten it replaced under warranty.Well, another year or so later, I'm washing the new carafe by hand (as recommended with warm water, no extreme temps or abrasives), and set it down to dry. About 5 minutes later I hear a loud pop, and go back to find a pile of glass shards all over my counter and floor. Carafe #2 bites the dust (thankfully my kids weren't around). And, in reading through other Amazon reviews of the coffeemaker, it appears my exploding carafe is not uncommon.Regrettably, I (like about 80%+ of consumers) failed to keep the receipt, and was roadblocked by the overly apologetic yet useless call center folks armed with finely scripted objections & rebuttals. No receipt, no luck, can't help you. Yes, they were happy to help if I had a proof of purchase -- and would be happier to refer me to parts to buy another one. Beyond that though, well, nothing.They even gave me the name of the person at the next level up who apparently only responds in writing though (Can I have that job?).Hmm...."Bold design, precision, ingenuity and unwavering craftsmanship uniquely define the philosophy of the company Robert Krups began in 1846".I'd say Robert's philosophy has gotten lost somewhere, unless he meant that the product's planned obsolescence should be equal to the warranty period.Don't buy it, unless you plan to replace it every year.
Gary M. Nance
My family drinks a lot of coffee.We usually brew 3-4 pots a day,so any coffee maker gets a workout.We have gone through a lot of pots, usually replacing them about every year or two.We bought the Krups 199-47 from Costco about a year ago, it worked very well and held up to the daily beating.Last week my mother in law informed me that the pot was found on the floor and coffee and glass was all over.No one would confess to dropping the pot, and the pot couldn't jump off the counter, or could it?After preparing to order another carafe, I saw the reviews were one star???I read the reviews and realized the pot exploded.Thank you Amazon.I ordered a Braun KF600 today and have a Krups 199-47 with no carafe that is real cheap!!!!Thanks again.
Mr. Matthew J. Ghali
I also had the surprise and joy of having my carafe's glass lining explode. The carafe had a little over 1.5 years of use, and I never used any sort of abrasive on it.Note that for the price of this replacement carafe, you could pay for most of a whole new coffee machine.
Rating: 1.6 16 reviews
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